Hi
Just a quick line to say thanks for the remarkable service, the replacement basin arrived on cue and I ditto all that's already stated in your testimonials. Not usually one for gushing but it really is surprising to find such after sales support as this nowadays (dealt with Plumbworld once!!) and so a big 'well done' to you all!
Hwyl, Sharon.
____________________________________________________________
Hi
Our bathroom has been fitted and it looks great, thanks so much for all you help & patience with us. I sure will be recommending you !!
Take care
Sharon
Good morning Clinton,
Bath arrived 5 Min's before delivery time nice quick service
Alan
To Steve and Ivan
Thank you so much for all the trouble you have taken with our order.
It gave you some strife but you solved it. The bathroom furniture and fittings are superb and we are looking forward to the time we can stand back and admire it in suite.
Again thank you for all your help.
Regards
S McAlindon (great full customer)
I enquired about a replacement part for the shower/tap fitting over our bath.
Just to say thank you for dealing with this so quickly and the part arrived 2 days after we spoke!
Fran
Hi Clinton,
The new lever arrived today, many thanks to you all for your help sorting
this out. I am very impressed by your service.
Dear Sir,
We have now received the full order. All goods have been checked and are in perfect condition.
It was a pleasure doing business with a company that is both organised and efficient. I would definitely
recommend your company and use you again.
Regards,
Stephen Digby.
Many thanks for this, I am very impressed by your quick reaction and
excellent service. Perhaps more importantly, so is my builder who will
definitely be looking to yourselves in future.
Many thanks
Colin
Just to say thank you very much for the order - all fab and delivered as
promised.
Cheers
Margaret Atherton
I have received the most wonderful customer service from Steve this afternoon. I would like to pass on my thanks and appreciation for all his help and to let him know that he actually made a difference. Thanks you so much.
Sincerely
Christine Wood
Thank you for your prompt, and professional attention to my order. I have visited many web-sites and showrooms, and you are outstanding in your approach and direct delivery. Keep it up !!
Thanks again,
Chris Millington.
Thank you very much. Everyone loves my bathrooms and I have passed on your numbers.
Regards,
Nadia Miller
I am so thrilled to have bought a bath and taps from you... I will even be more thrilled if it arrives on time... I have given Clinton ( very nice Aussie from Perth !!) instructions for delivery and phone numbers in case of small white van being lost.... !! I have great faith in this bath , and I know it will give the occupants of this small cottage called The Old Piggery a very long and lasting service... Look forward to the arrival...
Very
best wishes
Julia Foster
Hi,
Just a quick note to thank you for the fast and efficient delivery and subsequent delivery of missing toilet handle. We are both extremely pleased with our new bathroom suite, although still in the process of fitting. Although I don't expect to get another suite for many years I will certainly recommend your company to friends, Well done!
regards,
Alan & Jill
Dear Sir,
I am writing to express my compliments at the excellent customer service I received from you relating to this order.
My order for a right handed bath was based on the image provided on your website for this item. But today, unfortunately, a left handed bath was delivered. Due to action of your driver and yourself, this problem was quickly resolved with your driver returning within the hour with a right handed bath.
I would like to thank your driver in particular, who took the time to get to the bottom of the problem of what I required to ensure it was sorted first time, and on a Friday to boot. Though I am still a little confused over what is considered a right sided bath for this product.
This was backed up by regular updates about my order from you and delivery within a 2 hour window then the best I was expecting was a morning or afternoon schedule.
I wish more companies would follow your example.
Thank you.
Oliver Dunne
Hi Clinton
Thanks so much for getting the bath here on time - much appreciated. It is beautiful and I am more than pleased to find that both of us can fit in it!
Thanks again for the lovely bath and super service.
Miranda x
Thanks for this. Hope you got my voice mail yesterday - yes, there will be someone here to check & sign for the delivery. Very excited! Thanks for a brilliant service and a great price. My builder was so impressed he's asked for your details and I've passed them on.
Regards
Karen Wake
Dear Ivan, thank you very much for arranging for the taps to be sent to me. I am very impressed with your company!
Thanks again,
Anne Thomas
Hi Clinton,
Everything looked great and went well. Thanks, Regards,
Erwin
Clinton,
Many thanks, that's excellent customer service and we really appreciate it.
Regards
Rolfe
I just want to pass on my thanks!
I spent ages looking at different suppliers to get the right bathroom suite. Your company stood head and shoulders above the rest - partly because of price and quality, but especially because you were very willing to provide expert advice. Anyway, it is now fully installed, and it is absolutely fabulous! I need one last piece of advice... We use to have a problem getting our kids in the bath - now that we have a huge slipper bath they refuse to get out... Any suggestions? ;-)
Seriously - many thanks for a great product and an outstanding service.
Mark Dunsire
Dear Stephen,
Just a quick e-mail to thank you for sorting out a replacement back plate for my Hudson Reed shower valve. It arrived promptly Saturday am. I would also like to say that I've ordered a few items from Victorian Bathrooms 4 U and have always had good customer care, information and prompt delivery. I would not hesitate to order from you in the future or to recommend you to friends. As this is an 'unusual experience' I thought that I should let you know and thank you!
Cheers, Sarah.
Thank your for your excellent customer service, you are simply the best!
Tina Turner
etc, etc, etc
We are really pleased with bathroom we got from you and how quick you delivered it at the time. I did mean to let you know sooner! Don't know if you recall but you suggested the bath that we actually got, I almost ordered one of the others, I am so glad you did. I really like this bath and would not have been happy with the other one that I chose so thks for pointing me in right direction. We were also really pleased with your prices too you were far more reasonable, for the same quality products, than other companies I looked. I will definitely buy from you again. Free to quote me on your website if you have a place for customer feedback. Even though it reads a bit cheesy!
Rgs
Angela
I just wanted to drop you an email to say a massive
thank you for the excellent service and getting the
bath to me within 48 hours! It arrived at 9am
yesterday, which is amazing.
Many many thanks again for the speedy order process
and great customer service. I will definitely
recommend you to friends and family :-)
Kindest Regards,
Rebecca Kuczer
Thanks much again for your prompt response, and most of all, with answers to all my queries.
It's such a refreshing change from the other online shops that I've contacted with regard to the same product who never even bothered to respond.
Best rgds,
Jeanne
Thank you very much - the replacement part (broken tap on shower valve)
has arrived at our house already and we only reported it at about 11h30
yesterday!
Previously I was just impressed with your communications - now I can add
"responsiveness" and "customer service" to that list too :o)
Chris Ralphs
